Privacy Policy

1. Information We Collect

We collect information required to provide and improve services.

• Personal information: name, phone number, email, and address.
• Project and service data: preferences, requirements, and order details.
• Payment references and transaction metadata (processed by third-party providers).
• Device and usage data for analytics, security, and performance.

2. How We Use Information

• To provide logistics, vendor, and e-commerce services.
• To authenticate users and secure transactions.
• To improve reliability, support, and product experience.
• To comply with legal and regulatory obligations.

3. Data Sharing

We share only what is required with trusted service providers (for example payment, courier, OTP, analytics, or infrastructure providers) and only for operational needs.

4. Data Retention and Security

We retain data as needed for service delivery, compliance, and dispute handling. We apply standard administrative and technical safeguards to protect user data.

5. User Rights

You may request updates, corrections, or deletion of personal data where legally permitted by contacting support.

6. Cookies and Analytics

We may use cookies and analytics tools to understand product usage and improve service quality.

7. Policy Updates

We may update this policy from time to time. Material changes will be communicated through the app, website, or registered contact channels.

8. Contact Us

Email: contact@tatvaops.com

Phone: +91 6383065482